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citizenM

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0.0/5

citizenM opened its first hotel in Amsterdam in 2008, pairing compact, technology-led rooms with oversized living-room-style lounges. Now part of Marriott's brand portfolio, it best suits solo travellers, couples and short-stay city visitors who value central locations, contemporary design and self-service efficiency.

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citizenM London Bankside featured photo

citizenM London Bankside

London, United Kingdom

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Points deals

Observed citizenM nights priced below recent points averages.

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Elite benefits at citizenM

Standard rules for Global: you earn 10 points per $1 and 1 per 1 night elite-night credit. Use the table for exact tier-by-tier differences on checkout, upgrades, lounge access, and welcome gifts.

Full matrix Brand FAQ
Elite benefits at citizenM by Marriott Bonvoy tier.
BenefitSilverGoldPlatinumTitaniumAmbassador
Elite Night Credits1 per 1 night1 per 1 night1 per 1 night1 per 1 night1 per 1 night
Points per $11010101010
Late checkoutPriority Late Checkout2p.m.4p.m.4p.m.4p.m.
Room upgradeNot offeredEnhanced RoomSuites IncludedSuites IncludedSuites Included
Welcome giftNot offered250 pts500 pts or F&B amenity (member +1)500 pts or F&B amenity (member +1)500 pts or F&B amenity (member +1)
Lounge accessNot offeredNot offeredNot offeredNot offeredNot offered
Room type guaranteeNot offeredNot offeredNot offeredGuaranteed Room TypeGuaranteed Room Type
Reservation guaranteeReservation GuaranteeReservation GuaranteeReservation GuaranteeReservation GuaranteeReservation Guarantee

Member reality at citizenM

Based on 2 member reviews.

Overall
0.0/5 Compare all brands

Upgrade

—

From member-submitted reviews.

Lounge

Not offered

From published benefits policy.

Late checkout

—

From member-submitted reviews.

Breakfast

—

From member-submitted reviews.

Extra gesture

—

From member-submitted reviews.

Recognition

—

From member-submitted reviews.

Related news

Latest citizenM articles from the published news feed.

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citizenM's Georgetown opening gives Marriott Bonvoy its first newly opened hotel from the brand image from news.marriott.com
citizenM

citizenM's Georgetown opening gives Marriott Bonvoy its first newly opened hotel from the brand

The June 2026 debut of citizenM Washington, D.C. Georgetown is both the brand's third hotel in the capital and its first opening since joining Marriott Bonvoy.

9 Jun 2026USA

citizenM elite benefits FAQ

What late checkout can you actually get at citizenM?

Late checkout varies by tier at citizenM.

  • Gold: 2p.m.
  • Platinum, Titanium, and Ambassador: 4p.m.
What welcome gift does citizenM show for elite members?
Do elite members get room upgrades or lounge access at citizenM?
How many points and elite-night credits do you earn at citizenM?